Returns
💌 Returns & Refunds
We’re confident you’ll love your new additions to your kit 💫
🧴 Hygiene & Returns
Due to the nature of our products, we’re unable to accept returns on items that have been opened or used.
This is to ensure the highest standards of hygiene and safety for all of our customers.
🔁 Unused Items
You are entitled to return your order within 14 days of delivery for a refund, provided that:
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Items are unused and unopened
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Items are in their original packaging
⚠️ Sale Items
Items purchased during promotional events are non-refundable.
🛠 Faulty Items
If your item arrives damaged or faulty, please contact us and we’ll resolve this as quickly as possible.
📩 How to Request a Return
To start a return, please email:
info@bygeorginacosmetics.com
💸 Refunds
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Original shipping costs are non-refundable
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Return shipping costs are the responsibility of the customer