Shipping FAQ

 

🚚 Shipping Information

We aim to dispatch all orders within 24 hours (Monday–Friday).

During busy periods or sales, dispatch may take slightly longer — we appreciate your patience 💛

🇬🇧 UK Shipping

  • Royal Mail 24 (Tracked): 1–2 working days

  • Royal Mail 48 (Tracked): 2–4 working days

Orders placed before 1pm (GMT) are typically processed the same day.

🌍 International Shipping

  • Standard International: 5–17 working days (estimated)

We ship worldwide ✨

Please note: international delivery times may vary depending on customs.

📦 Tracking

All orders are sent with tracking.

You’ll receive updates via email (and SMS if provided).

💸 Customs & Duties (International Orders)

For orders outside the UK:

  • Import taxes, VAT, and customs duties may apply

  • These are set by your local government

  • Payment (if required) will be collected before delivery

We recommend checking your country’s import policies if unsure.

⚠️ Important Information

  • Please double-check your address and order details before confirming

  • Once an order is placed, we’re unable to make changes

💌 Need Help?

If you have any questions, feel free to contact us — we’re always happy to help.

info@bygeorginacosmetics.com